At Perfume Dukaan, we value the trust you place in us. We are committed to maintaining the privacy and security of the personal information shared by our customers. This Privacy Policy explains how we collect, use, protect, and handle your information when you visit or make a purchase from Perfume Dukaan.
Please read the following policy carefully to understand our privacy practices.
Note: Perfume Dukaan may update or modify this Privacy Policy from time to time. Any changes will be published on this page. We recommend checking this page periodically for the latest information.
1. Collection of Personal Information
When you visit our website, create an account, place an order, or contact us, we may collect certain personal information from you.
This information may include:
- Your name
- Email address
- Mobile number
- Billing and shipping address
- Order and purchase details
- Account information
- Information provided while contacting customer support
You may browse certain sections of our website without creating an account. However, information such as your name, contact number, email address, and delivery address may be required when you place an order.
We may also use your contact information to provide information about new products, special offers, discounts, and other updates from Perfume Dukaan. Promotional communication may be opted out of where applicable.
2. Use of Personal and Profile Information
The information collected from you is used to provide a smooth and reliable shopping experience.
We may use your information to:
- Process and deliver your orders
- Confirm your orders and payments
- Provide customer support
- Respond to your questions and requests
- Manage your account
- Process returns, refunds, or other order-related requests
- Improve our website, products, and services
- Prevent fraudulent or unauthorized transactions
- Resolve disputes and troubleshoot problems
- Send important service-related notifications
- Inform you about products, offers, discounts, and promotions
- Understand customer preferences and improve our services
- Maintain the security and functionality of our website
Where promotional communications are sent, you may request to stop receiving such communications.
3. Cookies
A cookie is a small file that is stored on your device when you visit a website. Cookies help websites remember certain information and provide a better browsing experience.
Perfume Dukaan may use cookies and similar technologies to:
- Remember your shopping cart
- Maintain website preferences
- Improve website functionality
- Understand website traffic and visitor behavior
- Improve the overall customer experience
Cookies used on our website are not intended to directly identify you by name or reveal sensitive personal information.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain features of the website.
4. Sharing of Personal Information
Perfume Dukaan respects your privacy and does not sell or rent your personal information to third parties.
We may share limited information with trusted service providers when it is necessary to provide our services. This may include payment processors, courier and delivery partners, website service providers, hosting providers, and other business service providers.
For example, when you place an order, your name, mobile number, and delivery address may be provided to the relevant shipping or courier partner so that your order can be delivered to you.
We may also disclose personal information when required by applicable law, legal proceedings, court orders, government authorities, or when we reasonably believe disclosure is necessary to protect our customers, business, website, property, or legal rights.
5. Links to Other Websites
Our website may contain links to third-party websites, payment services, social media platforms, or other external websites.
Perfume Dukaan does not control the privacy practices or content of these third-party websites. If you visit an external website through a link on our website, we recommend reviewing that website’s privacy policy before providing any personal information.
Perfume Dukaan is not responsible for the privacy practices, security, or content of third-party websites.
6. Security Precautions
We take reasonable security measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.
Where appropriate, we use security technologies and safeguards to protect information transmitted through our website.
Customers are also responsible for keeping their account credentials, passwords, and other login information confidential. We recommend that you do not share your password or account details with anyone.
Although we take reasonable precautions to protect your information, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
7. Choice and Opt-Out
Perfume Dukaan may occasionally send customers information regarding new products, special offers, discounts, festive promotions, and other marketing communications.
If you do not wish to receive promotional communications from us, you may contact us and request to opt out.
Please note that even after opting out of promotional communications, you may continue to receive essential communications related to your orders, payments, deliveries, returns, refunds, or account.
8. Advertisements and Third-Party Services
Perfume Dukaan may use third-party services for website analytics, advertising, marketing, or improving the shopping experience.
These third-party services may collect certain non-sensitive information about your interaction with our website, such as browsing activity, device information, or general website usage.
Third-party providers may have their own privacy policies and terms. We recommend reviewing their policies for additional information about how they process data.
9. Information Relating to Minors
Perfume Dukaan does not knowingly collect personal information from children below the applicable legal age.
If you are under 18 years of age, you should use our website and place an order only with the involvement and permission of a parent or legal guardian.
If we become aware that personal information has been submitted by a minor without appropriate consent, we may take reasonable steps to delete such information.
10. Data Retention
We retain customer information only for as long as reasonably necessary to provide our services, process transactions, maintain business records, comply with legal requirements, resolve disputes, and prevent fraudulent activity.
When personal information is no longer required, we may delete or securely dispose of it in accordance with applicable requirements.
11. Your Privacy Choices
Depending on applicable law, you may contact us to request information regarding the personal information we hold about you.
You may also request correction of inaccurate information or ask questions about how your information is being used.
For privacy-related requests, please contact our support team using the contact details provided below. We may request reasonable information to verify your identity before processing certain requests.
12. Changes to This Privacy Policy
Perfume Dukaan reserves the right to update this Privacy Policy whenever necessary.
Changes may be made due to updates in our website, business practices, services, technology, or applicable legal requirements.
Any updated Privacy Policy will be published on this page. We encourage customers to review this page periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us.
Perfume Dukaan
Email: support@perfumedukaan.com
Phone: 8837862229
We will make reasonable efforts to respond to your privacy-related questions and requests.
14. Your Consent
By using the Perfume Dukaan website, creating an account, or placing an order with us, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described in this policy.
